Privacy Policy

Last updated on Nov 13th 2025

Introduction

This Privacy Policy describes how S D EDUTECH and its affiliates (collectively "S D EDUTECH, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.goldspoon.in (the "Platform").

You may browse certain sections of the Platform without registering with us. We do not offer any product/service outside India and your personal data will be stored and processed primarily in India.

By visiting the Platform, providing information, or using any product/service, you expressly agree to our Privacy Policy, Terms of Use, and applicable laws of India. If you do not agree, please do not use the Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or interact with us. This includes information provided during signup such as name, date of birth, address, phone number, email ID, identity or address proof, and any other information shared over time.

Sensitive personal data (such as payment information or biometric data) may be collected only with your consent as per applicable laws.

We may track your behaviour, preferences, and activities on the Platform. This information may be aggregated and analysed.

We may also collect your transaction details from our Platform or third party business partners. When personal data is collected by a third party directly, their privacy policies apply.

If you receive communication from anyone claiming to be S D EDUTECH asking for sensitive details like card PIN or OTP, do NOT share. Report immediately to law enforcement if already shared.

Usage of Information

We use your personal data to provide services you request, assist sellers, enhance user experience, resolve disputes, troubleshoot issues, inform you about offers, customise your experience, prevent fraud, enforce policies, perform analytics, and for any purpose described at the time of collection.

You may opt out of marketing communications where applicable.

Sharing of Information

We may share personal data within our group entities, affiliates, sellers, business partners, logistics providers, payment partners, reward programs, and third-party service providers to enable services.

We may disclose data to law enforcement agencies to comply with obligations, respond to legal processes, enforce policies, protect user rights or public safety.

Security Precautions

We adopt reasonable security practices to protect your data from unauthorized access, misuse, or loss. However, transmission of data over the internet is not fully secure and involves inherent risks.

Users are responsible for protecting their login credentials.

Data Deletion & Retention

You may delete your account through your profile settings or by writing to us. Account deletion may be delayed if any grievance, shipment, or service is pending. Once deleted, all account-related access is lost.

We retain personal data only as long as required for legal or business purposes. Certain data may remain anonymized for analytics.

Your Rights

You may access, rectify, and update your personal data through Platform functionalities.

Consent

By using the Platform or providing your information, you consent to collection, storage, usage, disclosure, and processing of your data as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes may be notified as required by law.

Company Name: S D EDUTECH

Address: Same as registered company address

Contact: Phone | Monday–Sunday (10:00–20:00)

Disclaimer: The above content is created at the discretion of S D EDUTECH. They shall be solely responsible for this information and any related liabilities.